Privacy Policy

At Ahana Spa Wellness Salon (accessible from https://ahanaspa.com/), one of our main priorities is the privacy of our visitors. Ahana Spa is a proprietary business owned by SHRI MOHD AKRAM MOHD IQBAL SHAIKH and officially registered under Udyam Registration Number: UDYAM-MH-33-0458480. This Privacy Policy document contains types of information that is collected and recorded by Ahana Spa and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email, phone, or by visiting our spa salon.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Contact Information: When you book a session or contact us directly, we may collect your name, phone number, email address, and booking preferences.
• Health Disclosures: During the scheduling or treatment process, we may ask you about relevant health conditions, allergies, or injuries to customize your therapies and ensure your physical safety.
• Usage Data: We may receive details about your browser, device, IP address, and website interaction through standard logging and analytics tools like Google Tag Manager (GTM).

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and scheduling system
• Improve, personalize, and expand our website content and spa offerings
• Understand and analyze how you use our website to optimize page performance
• Schedule and manage your appointments and communicate session confirmations
• Ensure safety and tailor massage therapies (Thai, Swedish, Deep Tissue, etc.) to your physical conditions
• Send promotional updates, exclusive offers, and customer reviews requests (with your consent)
• Find and prevent fraudulent activities

4. Data Storage & Security

Your privacy and safety are critical to us. We store your contact details and booking information securely. All physical health disclosure forms are treated with the highest degree of confidentiality and are accessed only by authorized personnel to design safe treatments.

While we use commercially acceptable means to protect your personal information, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

5. Log Files and Web Analytics

Ahana Spa follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

We utilize tools such as Google Tag Manager (GTM) to analyze traffic patterns and improve performance on our site. These tools deploy tracking code that may collect non-personally identifiable information about your online interactions.

6. Third-Party Links & Services

Our website contains links to Google Maps (for directions), WhatsApp (for booking), and Google Reviews (for user feedback). These third-party services have their own independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

7. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Ahana Spa does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. Your Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

9. Contact Us

If you have any questions about this Privacy Policy, or want to make requests regarding your personal data, please contact us:

• Address: Ahana Spa Wellness Salon, PLOT NO.1, FIRST FLOOR, PATEL ENCLAVE, BESIDE RELIANCE MART, ALKAPUR ROAD, NEKNAMPUR, HYDERABAD, THANE, MAHARASHTRA, 500089
• Phone: +91 90300 69708
• Official Email: AKRAMSHAIKH3808@GMAIL.COM
• Registration No: UDYAM-MH-33-0458480 (AHANA SPA)